FAQ
Learn more about handmade wooden music boxes and wooden machinery
1. About the product
What are the wood products made of?
Most of their materials are from European natural beech wood, which will not deform for a long time, is colorless and odorless, and is environmentally friendly and harmless.
Are the wood products handmade?
Yes. Our wood products are hand forged by experienced craftsmen.
2.About transportation
Are there any issues shipping to my country?
If you can place an order, then we can ship it to you. Or you can refer to our shipping countries list.
How long does shipping take?
Mainly 15-30 days. Varies by country and force majeure.
3. Customer Service
How can I get help?
Our customer service team is knowledgeable and happy to assist you. You can email us directly at baiguuncle@gmail.com or contact us on Instagram @baiguuncle
4. Payment
How do you keep the price so cute?
We get asked this question all the time! Simply put, our markups are lower than many dealers and competitors from day one. Our team does more with less resources for lower prices. We work hard to keep our prices low and try to sell items at actual value rather than price gouging for profit.
Can I get a special discount?
You can register for our VIP membership for free to get promotional codes or follow us on social media or Douyin Live, where we will publish special discounts from time to time.
How do I pay?
Currently, we support PayPal.
Is ordering online safe?
Absolutely. Millions of secure credit card transactions are conducted over the Internet without issue, and BAIGUUNCLE is no exception. When you place an order on our website, your information is encrypted and stored on a remote server. Your payment information will be retained for the minimum time required. Your email address can only be accessed through a secure, password-protected connection to retrieve it. Rest assured that your identity and purchases are safe.
1. About the product
What are the wood products made of?
Most of their materials are from European natural beech wood, which will not deform for a long time, is colorless and odorless, and is environmentally friendly and harmless.
Are the wood products handmade?
Yes. Our wood products are hand forged by experienced craftsmen.
2.About transportation
Are there any issues shipping to my country?
If you can place an order, then we can ship it to you. Or you can refer to our shipping countries list.
How long does shipping take?
Mainly 15-30 days. Varies by country and force majeure.
3. Customer Service
How can I get help?
Our customer service team is knowledgeable and happy to assist you. You can email us directly at baiguuncle@gmail.com or contact us on Instagram @baiguuncle
4. Payment
How do you keep the price so cute?
We get asked this question all the time! Simply put, our markups are lower than many dealers and competitors from day one. Our team does more with less resources for lower prices. We work hard to keep our prices low and try to sell items at actual value rather than price gouging for profit.
Can I get a special discount?
You can register for our VIP membership for free to get promotional codes or follow us on social media or Douyin Live, where we will publish special discounts from time to time.
How do I pay?
Currently, we support PayPal.
Is ordering online safe?
Absolutely. Millions of secure credit card transactions are conducted over the Internet without issue, and BAIGUUNCLE is no exception. When you place an order on our website, your information is encrypted and stored on a remote server. Your payment information will be retained for the minimum time required. Your email address can only be accessed through a secure, password-protected connection to retrieve it. Rest assured that your identity and purchases are safe.